Online Therapy in NYC | Same Therapist, Same Care — No Commute Required
Evidence-based teletherapy that meets the same clinical standard as our in-person care — from wherever you are.
Is Online Therapy Still Real Therapy?
Online therapy in NYC gives you access to the same licensed, evidence-based psychotherapy offered at our Midtown Manhattan office, without needing to travel there. At SR Psychological Services, our teletherapy sessions are delivered by the same credentialed clinicians who see clients in person, using a secure, HIPAA-compliant video platform.
Whether you’re balancing a demanding schedule, live outside commuting distance of Midtown, or simply prefer the privacy of your own space, teletherapy removes the logistical barriers without changing the quality of care. Our therapists provide virtual sessions for individuals across New York, New Jersey, and Florida. Sessions are available Monday through Friday, 8:00 am to 9:00 pm, and Saturday and Sunday, 8:00 am to 4:00 pm.
Is Online Therapy the Right Fit for Your Life Right Now?
Teletherapy at SR Psychological Services may support adults navigating a wide range of personal, emotional, and behavioral health concerns through a secure virtual format. You do not need a formal diagnosis to begin.
Clients choose virtual care for reasons such as:
- A busy schedule that makes commuting to Midtown Manhattan difficult
- Living outside NYC but within New York, New Jersey, or Florida
- A preference for the privacy and comfort of a familiar space
- Mobility limitations or health concerns that make travel difficult
- Wanting to continue consistent care while traveling
We address the same range of concerns through online therapy that we do in person, including anxiety, depression, trauma, grief, relationship issues, and significant life transitions.
How Does Teletherapy in NYC Actually Work?
Online therapist NYC sessions at SR Psychological Services are conducted through a secure, encrypted video platform, following the same clinical structure as an in-person appointment. You’ll receive a private video link before each scheduled session, and no separate app download is required.
Our clinicians follow the APA telepsychology guidelines for competent, ethical virtual care, and current research indicates that virtual therapy can produce outcomes comparable to in-person sessions for many common concerns. Your therapist will confirm your location at the start of care to ensure they are appropriately licensed to see you, since our clinicians are registered to provide telehealth in New York, New Jersey, and Florida.
A typical first session includes a private, HIPAA-compliant video check-in, a review of confidentiality and technology expectations, and the same structured intake used for in-person clients.
From Your First Call to Your First Session — What to Expect
From your first call through ongoing virtual care, our team keeps the process transparent and centered on your goals.
Step 1: Free 15-Minute Consultation
Contact our office by phone or through our website to ask questions and confirm teletherapy is the right fit — before committing to a session. There is no cost for this initial call.
Step 2: Initial Screening
Dr. Shatiece Riley, our founder and licensed psychologist, conducts a structured intake session by secure video. This conversational process helps us understand your background, current concerns, and treatment goals.
Step 3: Therapist Matching
Based on your intake, Dr. Riley personally matches you with the licensed clinician whose expertise and approach are best aligned with your needs, whether you’ll be meeting online, in person, or both.
Step 4: Individualized Treatment Plan
You and your therapist build a personalized treatment plan informed by evidence-based practices, designed to evolve as your needs change over the course of care.
Step 5: Ongoing Virtual Sessions
Most clients begin with weekly 45-to-50-minute virtual sessions. Your therapist monitors progress over time and adjusts frequency and clinical focus as care develops.
Step 6: Progress Review
Your therapist regularly revisits your goals to assess progress and refine your care plan. Care at SR Psychological Services is responsive and adaptive, not one-size-fits-all.
How Do We Decide What Kind of Therapy Is Right for You?
Our licensed clinicians draw from a range of evidence-based therapeutic modalities in virtual sessions, adapted to your specific clinical needs and goals.
Cognitive Behavioral Therapy (CBT)
Acceptance and Commitment Therapy (ACT)
Psychodynamic Therapy
Interpersonal Therapy
Relational Therapy
Mindfulness-Based Therapy
Does Your Insurance Cover Online Therapy at SR?
SR Psychological Services accepts the following insurance plans for teletherapy in NYC:
Aetna
United HealthCare
Blue Cross Blue Shield
Additional in-network plans may be accepted. Our administrative team will verify your specific benefits before your first appointment, at no cost to you.
Why Do NYC Clients Choose SR for Online Therapy?
Teletherapy at SR Psychological Services pairs licensed clinical expertise with the convenience of a secure virtual format — without compromising continuity, privacy, or quality of care.
Licensed, Multi-State Telehealth Team
Our clinicians hold active telehealth registrations in New York, New Jersey, and Florida, so care follows you wherever you’re located within those states.
Same Clinicians, In-Person or Virtual
Your online therapist is a fully credentialed member of our Midtown Manhattan practice — not a separate platform-only contractor.
Secure, HIPAA-Compliant Platform
Virtual sessions use an encrypted, HIPAA-compliant video platform that meets the same privacy standard as our office.
Flexible Scheduling
Sessions available Monday through Friday, 8:00 am to 9:00 pm, and Saturday and Sunday, 8:00 am to 4:00 pm.
Insurance Accepted
We accept Aetna, UnitedHealthcare, and Blue Cross Blue Shield. Our team verifies your coverage before your first appointment at no cost.
Inclusive, Affirming Care
We welcome clients of all backgrounds and identities. Three of our clinicians provide therapy in both English and Spanish.
Still Have Questions About Online Therapy in NYC?
Yes. We accept Aetna, UnitedHealthcare, Blue Cross Blue Shield, and additional in-network plans for online therapy sessions. Contact our office at (917) 705-6155 or submit our online form, and our administrative team will verify your specific coverage before your first appointment.
Research reviewed by the American Psychological Association has found that teletherapy can produce outcomes comparable to in-person care for many common concerns, including anxiety, depression, and trauma. Our licensed clinicians use the same evidence-based approaches in virtual sessions that they use in the office.
You'll need a private, quiet space, a stable internet connection, and a computer, tablet, or smartphone with a camera and microphone. Your therapist will send a secure video link before each scheduled session.
Yes. Online therapy sessions are conducted through a secure, HIPAA-compliant video platform, and the same confidentiality protections that apply to in-person care apply to virtual sessions. Your therapist will review the limited legally mandated exceptions to confidentiality during your first session.
Online therapy at SR Psychological Services is not anonymous — as with any clinical care, we verify your identity and location for safety and licensing purposes. Your sessions remain fully confidential, and many clients find that attending from home offers a greater sense of privacy than an in-person waiting room.
Most online therapy sessions are conducted by secure video so your therapist can see and respond to nonverbal cues. Phone-based sessions may be available in specific circumstances — discuss this option directly with your therapist during your intake.
Online therapy at SR Psychological Services is scheduled by appointment rather than offered on demand, though weekend appointments are available upon request. If you are experiencing a mental health emergency, please call 911 or the 988 Suicide & Crisis Lifeline rather than waiting for a scheduled session.
Online therapy sessions are 45 to 50 minutes, and most clients begin with weekly appointments. Your therapist will discuss and adjust session frequency with you as your treatment progresses.
Call us at (917) 705-6155 or submit an appointment request through our website. We offer a complimentary 15-minute consultation so you can ask questions and confirm online therapy is the right fit before scheduling your first virtual session.
Ready to Start Online Therapy in NYC?
Our licensed team is here to support you, virtually or in person. The first step is a free 15-minute call.
